Ticket Information

Quick Links: Purchase Tickets | Seating Section Guide | FAQ's | Ticket Terms & Conditions

Seating Section Guide

Note: The use of this seating chart is to determine your seating requests and approximate location. Actual seating assignments will be made by Alaska Professional Sports, Inc. when tickets are issued. Every effort will be made to accommodate your seating request.

FAQ's

GAME TIMES

Monday and Thursday Night Games begin at 7:30 PM. Sunday Games begin at 3:00 PM.
Doors open 1 hour before the game starts. Games last about 2 to 3 hours.

THE FIRST ROW VS. THE SIDELINE CLUB

The First Row is actually the first two rows, rows 5and 6 (right in the action) going all the way around the arena…except at the Sideline Club.

The Sideline Club is an open wet seating section (not dry) and all minors in this area must be accompanied by a parent/legal guardian. These seats are right on the level of game play that will be sponsored by TGI Fridays. This area has cocktail tables for standing while enjoying the game and your refreshments. There will also be chairs which are separate from the tables and are for use by Sideline Club ticket holders. This section will have both a food and a beverage sponsor with complimentary food. Seating in the Sideline Club is EXTREMELY limited. While in the Sideline club you must wear your badge/sideline lanyard. It’s also good to know that if you have purchased in the sideline club you will be standing for most of the game, so do me aware.

VIP ACCESS

The VIP Pass allows access to the Sullivan Arena’s VIP lounge which will have catered food and drink & a video feed of the game in a lounge-like atmosphere. There is also quick access from the lounge to the outside patio.

In an effort to improve your game experience we will be using a Lanyard with Passes and a Wrist-band for admittance to the Sideline Club and the VIP Lounge on the upper mezzanine.  In your season ticket package you will find the following enclosed:

If you purchased a Sideline Club Ticket;

• For each Sideline Club Ticket you will receive
• 1 Lanyard with a Sideline Club Pass (like last season)
• 7 Gray Colored Wrist-bands, one for each game, (new this season)
• The Wrist-bands and Lanyard must both be worn for admittance to the Sideline Club.

If you purchased a VIP Room Pass;

• For each VIP Room Pass you will receive
• 1 Lanyard with a VIP Room Pass (like last season)
• 7 Red Colored Wrist-bands, one for each game, (new this season)
• The Wrist-bands and Lanyard must both be worn for admittance to the VIP Room.

If you purchased a Sideline Club Ticket and a VIP Pass;

• You will find two passes, one lanyard, and two sets of wrist-bands with your package. 
• Both sets must be worn for admittance to Sideline Club and the VIP Room.

If you purchase either a Sideline Club Ticket and or a VIP Room Pass and you do not find the above items in your package please give us a call at 771-9400 and we will get you taken care of.  Let us know if you have any questions and enjoy your 2008 Alaska Wild Team.  GO WILD!

WET & DRY SEATING OPTIONS

Wet seating will encompass rows 126R to 101L. Dry seating will encompass 126L to 102R. This is the same wet/dry arrangement as the Aces.

MINORS IN WET AREAS

According to municipality regulations, anyone under 21 in a “wet” area must be accompanied by a parent or legal guardian.

Some ways families work within this regulation: (a) Order your tickets in the “wet” area and stay with minors as they move about the arena. (b) Order your tickets in the “dry” area. If you’d like a drink, walk over to the “wet” area and drink it there. (c) Families with teenagers may want to seat the teens in the dry area while the parents sit in the wet area.

CHILDREN’S’ TICKETS

Children who have celebrated their third birthday are required to have a ticket to gain admittance to an Alaska Wild game. Children under three years of age are not required to have a ticket provided they sit on an adult’s lap. All fans must comply with fire regulations; children should not sit in the aisles or walkways. There are no discounted tickets available for children. If they sit in a seat you must purchase it.

TICKET DONATION

If you are unable to attend a game, please consider a tax-deductible donation of your unused tickets to the Special Olympics Alaska. The Special Olympics Alaska will offer donated tickets for resale at face value and ALL proceeds will benefit these special athletes. To donate tickets, please call (907) 222-7625.

TICKET QUESTIONS?

tickets@akprosports.com

Ticket Terms & Conditions

“This ticket only grants entry into the Sullivan Arena and a spectator seat for the specified IFL game, activity or other event (“Events”). Admission may be refused or ticket holder ejected at the sole discretion of the Alaska Wild, Alaska Professional Sports Inc, and/or SMG Management, subject to refund, or without refund if the ticket holder is deemed to be disorderly, or fails to comply with these terms, the Fan Code of Conduct, or any and all security measures. Ticket holder assumes all risks incident to the Events, including the risk of lost, stolen, or damaged property or personal injury.

The ticket holder will not transmit or aid in transmitting any picture, account or description (whether text, data or visual) in any media now or hereafter existing of all or any part of the Events. The ticket holder grants to the IFL, the Alaska Wild, Alaska Professional Sports Inc, SMG Management and their designees the irrevocable permission to use his or her voice or likeness in any media now or hereafter existing in commercial purposes of the IFL, the Alaska Wild, Alaska Professional Sports Inc, SMG Management and their sponsors, licensees, promoters, advertisers or broadcasters. All sales are final. This ticket cannot be replaced if lost, destroyed, or stolen. Lost, stolen, or counterfeit tickets may not be honored.

The ticket holder may not enter the Events or otherwise use this ticket for advertising, promotion or other commercial purposes (including contests, sweepstakes and giveaways) without the Alaska Professional Sports Inc. THE DATE AND TIME OF THE GAME IS SUBJECT TO CHANGE BY THE IFL IN ACCORDANCE WITH ITS SCHEDULING POLICES OR AS A RESULT OF OTHER ACTIONS OR EVENTS BEYOND THE IFL’S CONTROL. NO REFUND WILL BE PROVIDED IF TICKET HOLDERS CANNOT ATTEND. You and your belongings may be searched upon entry into Sullivan Arena, and prohibited items may be confiscated. By tendering this ticket and entering Sullivan Arena, you consent to such searches and waive any related claims that you might have against the IFL, its Member Clubs, affiliates, Alaska Wild, Alaska Professional Sports Inc, SMG Management, and their agents. If you elect not to consent to these searches, you will be denied entry into the Sullivan Arena.”

SEASON TICKET HOLDER CODE OF CONDUCT:

The Alaska Wild wants all Season Ticket Holders to enjoy the excitement and enthusiasm of game days at the Sullivan Arena. All fans are encouraged to respect the rights of others by displaying proper etiquette. The Wild "Code of Conduct" applies to all Season Ticket Account Holders, their guests, and other fans attending home games. The "Code of Conduct" includes, but is not limited to, abstaining from the following:

• Foul, obscene or abusive language or actions
• Fighting
• Interfering with the progress of the game, going onto the playing field or throwing any object onto the playing field
• Unruly or careless behavior
• A level of intoxication that creates a disruption to the fans around you
• Indecent exposure
• Wearing obscene or indecent clothing
• Smoking, except in designated areas outside the Sullivan Arena

Violators will be removed from the Sullivan Arena. Violations, by either an account holder or their guest(s), may also result in revocation of season ticket privileges

SEASON TICKET HOLDERS

All current season ticket holders are given a date in which they have to repurchase there next years tickets by and if not they will be free will to all and will be given to the first person on the waiting list for those seats.Every season ticket account is assigned a priority number, which represents the chronological order in which you were (a) placed on the waiting list or (b) purchased your tickets. Your priority number gives you preference during seat assignments, seat relocations, upgrades, and purchase of playoff tickets. If you wish to cancel your seats for a season and reapply in the future, you will forfeit your original priority number. July 31st and midnight is the deadline for season ticket holders unless you have been apart of the on the road down payment plan.

ACCOUNT CHANGES

Please keep us informed of all account corrections such as address changes, contact person changes for organizations, phone numbers, and new email addresses etc. Submit new information in writing to the Alaska Wild Ticket Operations Office, PO Box 110385, Anchorage, AK 99511-0385, as changes cannot be made via telephone. Always refer to your account number when corresponding with the ticket office. You may also email the ticketing office at tickets@akprosports.com to make changes to your account.
PAYMENT FOR TICKETS

Payment for Alaska Wild season, group, single game, and playoff tickets may be made by MasterCard, Visa, American Express, Discover, cashier’s check, money order, personal check, or cash. Please make all checks payable to the Alaska Professional Sports. Bank items returned for any reason are subject to a $25.00 service fee.

LOST OR STOLEN TICKETS

Your season tickets should be stored with your other valuable papers to safeguard against theft, loss, or destruction. Lost tickets are not the responsibility of the Alaska Wild. Any business concerning lost, stolen, or destroyed tickets will be conducted only with the season ticket account holder of record who must present proper identification. The Alaska Wild will, as a courtesy, replace season tickets which have been lost, stolen, or destroyed under most circumstances; however Alaska Wild reserves the right to make final decisions as to whether and how tickets will be replaced. A $25.00 fee will be charged for all reprints no matter the situation.

Procedures regarding the replacement of tickets are as follows:

1. Tickets left at home on game day - Season ticket account holder of record must provide a deposit, equal to the value of the tickets, at the Sullivan Customer Service Windows located between Gates A and D on the south side of the Sullivan Arena. A lost ticket pass will then be issued for that day. The deposit is refundable upon return of original unused tickets in accordance with instructions issued with the lost ticket pass.

2. Stolen Tickets - Season ticket account holder of record must present a letter (notarized if mailed) explaining the circumstances of the theft accompanied by a copy of the official police report. These documents may be presented in person at the Alaska Wild Ticketing Office.

3. Lost or Destroyed Tickets - Season ticket account holder of record must present a letter (notarized if mailed) explaining the circumstances of the loss.

In the cases of stolen, lost or destroyed tickets (2 and 3 above), a deposit is not required if the procedure is accomplished prior to game day. On game days, the season ticket account holder of record must provide a deposit equal to the value of the tickets and the documents mentioned above to obtain lost ticket passes at the Alaska Wild customer service windows. Deposits are refundable in accordance with the instructions issued noted above and as issued with the lost ticket passes.

Tickets will not be replaced for any person not shown in Alaska Wild records as the registered account holder. This policy is for the protection of all season ticket holders and will be strictly enforced. Those attempting to use stolen or fraudulent tickets will be removed from the game and referred to the Anchorage Police Department.

PLAYOFF AND ALL-STAR GAME TICKETS

Season ticket holders will have the first right of refusal in purchasing their current seat location for all playoff and allstar games hosted by the Alaska Wild.

ADDITIONAL SEASON TICKETS

If you wish to add additional seats to your season ticket account, every effort will be made to provide you with seats near or adjoining your current ticket location. Please contact our Alaska Wild Ticket Sales Office at 907-771-9400 for procedure and current availability.

ACCESSIBLE SEATING

Season tickets for physically impaired fans are available in the upper premium section of the Sullivan Arena. All accessible tickets are issued for an assigned location and will only be honored for that specific location. Based on availability, one to four accessible tickets may be purchased in one account. Additional tickets may be purchased and, although every effort will be made to provide seating as close as possible, the additional seats may not be adjacent to the accessible seats. Fans in wheelchairs must have a ticket for an accessible space to ensure that they can be accommodated in that area. If you need assistance or information regarding accessible seating, please call the Alaska Wild Ticket Office at (907) 771-9400.

Season ticket holders, with accessible seating who desire to give their tickets to someone not in need of such seating for a given game. Season ticket holders not in possession of accessible seating who desire to give their tickets to someone with a physical impairment for a given game, should notify the Ticket Office as far in advance as possible. If possible, arrangements will be made to provide appropriate alternate seating if alternate seating is available.

ACCESSIBLE SEATING TICKET FRAUD

Accessible seating ticket fraud includes, but is not limited to, misrepresentation of a physical disability or impairment for the purpose of obtaining accessible seating. The Alaska Wild Ticket Office reserves the right to take appropriate action up to and including relocation, removal, or season ticket revocation for accessible seating fraud.